TrekPal

Support, Privacy Policy & Terms of Service

Support & Contact

For questions, technical feedback, or assistance with TrekPal, please contact developer support directly:

Email: Goloubov@gmail.com

Response time: within 24–48 hours.

Frequently Asked Questions

1. Does TrekPal require an internet connection?

No. TrekPal is designed as a 100% offline-first utility. Time zones, phrasebooks, tipping etiquette, and safety guidelines are stored entirely on your device.

2. How are currency rates updated?

When connected to the internet, TrekPal anonymously fetches public foreign exchange rate tables from open.er-api.com and caches them locally for offline travel.

3. How do I change target time offsets?

Swipe horizontally on your dashboard to shift target time across all countries. Tap the circular reset arrow in the header to return to current live time.

4. How does the Travel Phrasebook pronunciation work?

Tap the speech bubble icon on any country card to hear natural, calm female voice pronunciation across international phrases.

5. How do I delete all my data and reset the app?

Open the Settings tab in the app and tap "ERASE ALL DATA & RESET". Confirm the prompt to immediately wipe all local preferences, saved cities, and custom notes.

Legal & Compliance

TrekPal collects zero personal data, maintains no remote databases, requires no user accounts, sets no tracking cookies, and runs 100% locally on your device. Operations comply with GDPR, CCPA/CPRA, PIPEDA, and Apple App Store Review Guidelines.